An AC problem becomes an emergency when it presents a possible safety risk, threatens to damage the property, or leaves occupants without cooling during dangerous heat. A complete shutdown is especially urgent when infants, older adults, pets, or people with health conditions are inside the home.
Other problems require immediate attention even if the air conditioner is still running. Electrical odors, smoke, sparking, major water leaks, harsh mechanical sounds, and repeatedly tripped breakers can indicate conditions that can get worse if equipment continues operating. If you can’t tell how serious the problem is, call Blue Dot and describe the symptoms.